Welcome to Footbridge Ladakh. By accessing or using our website, contacting us, or booking any travel service with us, you agree to the following Terms & Conditions. Please read these terms carefully before making a booking.
1. About Our Services
Footbridge Ladakh is a local travel company based in Leh, Ladakh, offering sightseeing tours, jeep safaris, trekking, adventure activities, climbing, camping, homestays, and customized travel experiences.
Our tours and itineraries may be customized according to the requirements, interests, schedule, and budget of the traveller.
2. Booking and Confirmation
- All tour bookings are subject to availability.
- A booking will be considered confirmed only after confirmation from Footbridge Ladakh.
- Customers may be required to provide accurate personal and travel information.
- Any special requirements should be communicated at the time of booking.
- Tour prices may vary depending on the itinerary, number of travellers, accommodation, transportation, season, and other services selected.
3. Payments
- Advance payment may be required to confirm a booking.
- The remaining balance, if applicable, must be paid according to the payment schedule communicated at the time of booking.
- Additional services requested after confirmation may result in additional charges.
- Any applicable taxes, government charges, permits, entry fees, or other mandatory charges will be communicated to the customer where applicable.
4. Cancellation and Refund Policy
Cancellation and refund conditions may vary depending on the tour, accommodation, transportation, activity, and third-party service providers involved.
Customers should contact Footbridge Ladakh as early as possible if they wish to cancel or modify a booking.
Refunds, where applicable, will be processed according to the cancellation conditions communicated at the time of booking. Amounts already paid to third-party service providers may be subject to their individual cancellation policies.
5. Changes to the Itinerary
Ladakh is a high-altitude and mountainous region where weather, road conditions, government restrictions, permits, and other circumstances may change unexpectedly.
Footbridge Ladakh reserves the right to modify, postpone, reroute, or cancel part of an itinerary when reasonably necessary for:
- Weather conditions
- Road closures or poor road conditions
- Landslides or natural events
- Government or local authority restrictions
- Safety concerns
- Permit restrictions
- Unforeseen operational circumstances
We will make reasonable efforts to provide suitable alternatives wherever possible.
6. Travel and Adventure Activities
Certain activities offered by Footbridge Ladakh, including trekking, climbing, rafting, jeep safaris, high-altitude travel, and other adventure activities, involve inherent risks.
Customers are responsible for:
- Following instructions provided by guides and staff.
- Informing us about any relevant physical limitations before participating.
- Following local safety rules.
- Carrying appropriate clothing, equipment, medication, and personal essentials.
- Following government and local authority regulations.
Footbridge Ladakh may refuse participation in an activity if our staff or activity provider reasonably considers the activity unsafe for the participant.
7. Health and High-Altitude Travel
Ladakh includes areas located at high altitude. Travellers should take appropriate precautions and consult a qualified medical professional if they have concerns about travelling to high-altitude destinations.
Travellers are responsible for informing Footbridge Ladakh about any relevant medical or accessibility requirements that may affect their trip.
8. Accommodation and Transportation
Accommodation, vehicles, drivers, guides, and other travel services may be provided by Footbridge Ladakh or by third-party service providers.
The availability and specifications of these services are subject to the confirmation received from the respective provider.
Vehicle models, hotels, room categories, or other services may occasionally be substituted with comparable alternatives due to availability or operational circumstances.
9. Personal Belongings
Customers are responsible for their personal belongings, documents, money, electronic devices, luggage, and valuables during the trip.
Footbridge Ladakh will not be responsible for loss, theft, or damage to personal belongings unless caused by our proven negligence or as otherwise required by applicable law.
10. Customer Responsibilities
Customers agree to:
- Provide accurate information during booking.
- Follow the instructions of guides, drivers, and service providers.
- Respect local communities, customs, culture, monasteries, wildlife, and the environment.
- Follow applicable laws and regulations.
- Behave responsibly throughout the trip.
- Avoid any activity that could endanger themselves or others.
11. Third-Party Services
Some services may be provided by independent third parties, including hotels, transportation providers, activity operators, guides, and other local partners.
While Footbridge Ladakh makes reasonable efforts to work with reliable service providers, their services may be subject to their own terms, policies, and limitations.
12. Website Information
We make reasonable efforts to keep the information on our website accurate and up to date. However, tour information, prices, availability, routes, photographs, and other details may change without prior notice.
Website photographs are intended to provide a general representation of destinations and services and may not always represent the exact conditions experienced during a particular trip.
13. Intellectual Property
All website content, including text, photographs, graphics, logos, designs, and other materials belonging to Footbridge Ladakh may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.
14. Third-Party Links
Our website may contain links to third-party websites or services. Footbridge Ladakh is not responsible for the content, availability, security, or privacy practices of third-party websites.
Users should review the terms and privacy policies of those third-party websites before using them.
15. Limitation of Liability
To the extent permitted by applicable law, Footbridge Ladakh will not be responsible for losses or delays resulting from circumstances beyond our reasonable control, including severe weather, natural disasters, road closures, government restrictions, strikes, accidents, illness, or other unforeseen events.
Nothing in these Terms & Conditions is intended to exclude any liability that cannot legally be excluded under applicable law.
16. Changes to These Terms
Footbridge Ladakh reserves the right to update or modify these Terms & Conditions when necessary.
Any updated version will be published on this page with a revised Last Updated date.
17. Contact Us
If you have any questions regarding these Terms & Conditions, bookings, cancellations, or our travel services, please contact us:
Footbridge Ladakh
Leh, Ladakh, India
Email: stanzinladakhtour@gmail.com
Phone: +91 9469290267
Website: footbridgeladakh.in
By using our website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.